Photo & Video Help

Why it matters

Photos and videos are precious, but they pile up fast. Many people want to find, share, and enjoy them without learning complicated apps or worrying about privacy. We help you get organized and stay connected with the people who matter.

What we do

• Organize photos and videos – Sort by date or album, remove duplicates, and set up backup so you don’t lose memories (iCloud, Google Photos, or local storage).
• Share with family – Shared albums, simple links, or prints; we show you the easiest way for your situation.
• Video calls – Set up FaceTime, Zoom, Google Meet, or another app you prefer; we walk you through making and receiving calls so you can see and hear family and friends.
• Privacy and safety – We help you choose who sees what and avoid sharing with strangers by mistake.

Learn at your pace

Sessions are one-on-one. We do the setup and then practice with you until you’re comfortable. Follow-up by phone or a short remote session is available if you get stuck later.

Next step

Tell us what you want to do first—organize photos, share with family, or start video calling—and what device you use. Request support to get started.